- HR in International Teams
- Productline Communication
- Customercare in Hotels and Catering
- Finance in International Teams
- Communication in Banking
- Communication in IT
- International Sales
- International Procurement
Our Focus Trainings:
- Effective Presentations
- Effective Business Communication
- Managing Business Writing
- Effective Meetings
- Managing Negotiations
- Effective Project Work / Successful Teamwork
- Effective Customer Care
- Managing Conflicts
- Creative Problem-solving and Decision Making
- Relation Management
- Supervisors
Our Leadership Trainings:
- Managing Business Writing
- Managing Negotiations
- Managing Conflicts
- Leadership Skills
- Creative Problem-solving and Decision Making
- Relation Management
- Mission - Intensive Leadership Training
Our Intercultural Trainings:
- China: Intercultural Communication
- European International Communication
- Hungarian Intercultural Communication for Foreigners
Our Intensive Language Trainings:
Harmonizing expertise with personal efficiency
This training takes into account the basics of HR profession and the personal efficiency, it develops the communication, problemsolving, conflict-handling and other skills of HR personnel embedded in professional situations.
For master the generalist and specialist tasks of HR on higher levels in English language.
What the training provides You:
- new tools for a more efficient implementation of scope of HR duties
- introduction and acquisition of English language tools for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Productline Communication
Manufacturing and communication
This training reviews the operational basics of a PL and skills like personal efficiency, communication, problemsolving, conflict handling as well as other skills of colleagues from PL are developed embedded in professional situations.
For mastering the tasks of Supervisors, shift leaders, engineers and quality engineers on higher standards in English.
What the training provides You:
- new tools for more efficient fulfillment of tasks in production
- introduction and acquisition of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Customercare in Hotels and Catering
Enjoy your stay
Understanding customers and the detection of real causes of problems are inevitable for high quality customer service. The criterion of providing quality service for foreign visitors is that employees communicate and react convincingly in foreign language, too.
The goal of the training is to achieve that staff in direct contact with guests - receptionists, hosts and guesthouse owners - would carry out their job with skills of international standards.
What the training provides You:
- a toolkit for achieving contentedness of guests
- development of commmunication with customers
WORKSHOP:
- Customer care in practice
- Customer care in situational activities and simulations
- Analysis of participation and performance, feedback
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Finance in International Teams
Harmonizing expertise with personal efficiency
This training takes into account the basics of finance and skills like personal efficiency, communication, problemsolving, conflicthandling as well as it develops other skills of colleagues working in finance enbedded in professional situations.
For mastering the tasks of controllers, analysts, and accountancy on higher standards in English.
What the training provides You:
- new tools for a more efficient implementation of scope of financial duties
- introduction and practice of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Communication in Banking
Harmonizing expertise and personal efficiency
This training takes into account the basics of the field of banking and develops participants personal efficiency, communication, problem-solving, conflict-handling and other skills enbedded in professional situations.
For analysts, bank assistants and bank specialists to maintainin tasks in higher quality in English language.
What the training provides You:
- new tools for a more efficient fulfillment of tasks
- introduction and practice of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Harmonizing expertise and personal efficiency
This training takes into account the professional basics of IT and the personal efficiency, communication, problemsolving, conflict-handling and other skills are developed, enbedded in professional situations.
For mastering the tasks of IT technicians, IT help desk, developement engineers and administrators more efficienly in English.
What the training provides You:
- new tools for coping with IT related tasks
- introduction and practice of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
International Sales
Harmonizing expertise with personal efficiency
This training takes into account the professional basics from the field of sales and it develops personal efficiency, communication, problemsolving, conflict handling and other skills, embedded in professional situations.
For trademark agents and regional sales representatives in English language.
What the training provides You:
- new tools for a more efficient fulfillment of tasks in the field of sales
- introduction and practice of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
International Procurement
Harmonizing expertise and personal efficiency
This training takes into account the professional basics of procurement and the personal efficiency, communication, problemsolving, conflict handling and other skills are developed, embedded in professional situations.
For buyers and colleagues from the field of logistics in English.
What the training provides You:
- new tools for coping with tasks of buyers more efficiently
- introduction and practice of language tools needed for professional communication
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Effective Presentations
Keys to success
A good presentation is always more memorable that a good report because people join their personal impressions to presentations. During a presentation a picture is formed about you and about the content and the two types of information are recorded reciprocally.
Therefore with this training you receive tools that are easy to implement into daily practice and by the help of these tools you can prepare more consciously to your next presentation in English language. Thus next time you face your audience you can be more relaxed and self confident.
During the training you will acquire how to structure and achieve the desired result and how to use your voice and body language. You will learn how to lower your stess level and become a good presenter.
What can you get from the training?
- discover what makes a good presentation work
- explore the expectations and practices of international business culture
- learn and try presentational techniques and strategies
- widen the scope of language use in presenting
- try the useful tricks learnt during the training
- practice your own presentation
- get feedback on performing your own presentation
- extend your own presenting skills
WORKSHOP:
Supporting the presentation
Recommended for:
Everyone who feel it important to hold imposing, impressive and operative presentations by using the best of their knowledge
Why to participate on the training:
- by acomplishing the training the participants are going to be capable of recognising the elements of good presentations
- relying on their own new skills participants will be able to construct a presentaion in English language
- participants will be able to use the learnt rules and acquired tools
- they will be able to prepare and perform a presentation all on their own
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Effective Business Communication
Introduction to Business Communication: a Relational Perspective
The process is simple, still it can have many unforseeable difficulties. Users of the language have to form their message clearly to develop constructive and effective discourse with other participants in the communication process. This training offers an engaging look at the importance of interpersonal connections that are inseparable from business success.
Throughout the training participants can practice and acquire the communication techniques in diverse situational activities in foreign language. Participants are encouraged to link the practical knowledge on interpersonal communication to their own experiences, and to improve their English communication skills in the process.
What the training provides You:
- highlighting the fundamental concepts of business communication
- learning the methods of smooth communication
- practice and experience
Why to participate on the training:
- You will be able to express your interests and ideas in an engaging and appropriate style
Recommended for:
Everyone when the goal is to acquire efficient and fluent communication
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Managing Business Writing
Lasting impression
A well composed, clearly structured piece of writing makes the task of the reader easier and minimises the risk of misinterpretation. It provides credibility and competence, wether it is a report or an instruction.
Developing business writing skills is especially important in case of companies with international interests, where employees of numerous nationalities and with different mother tongues write and interpret emails, reports, guidances, and process descriptions cheerfully or with annoyance.
What the training provides You:
- refreshing and developing business writing skills
- introducing a targetoriented, clear composing style
- acquiering a reader friendly structuring
- learning the right language use
Recommended for:
Everyone who finds the impression important made by their pieces of writings and wants to develop their business writing skills. It is recommended for participants to bring a piece of writing to the training for evaluative purposes.
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Effective Meetings
Maximizing efficiency, minimizing time
In this training you can master the use of how to make meetings more productive and make life easier. Setting the basic rules of meetings and keeping to these rules implicitly imoroves the qualityy of meetings within an organisation. Moreovet it contributes to turning meetings from boring and costly duties into constructive and considerate situations.
What the training provides You:
- by taking the agenda into consideration keep the course of discussion focused
- defining the purpose of the meeting, preparation and planning
- chairing a meeting, active participation in obtaining achievement
Recommended for:
All who chair meetings and want to acquire operative techniques for how to give impulse, inspiration and sustainable structure to meetings in favour of more effective and productive discourses.
The above mentioned program is a basic course to all leaders whose tasks involve ensuring efficiency during meetings, and for those who work in teams or on projects. Futhermore it is recommended to leaders who manage teams, just as much as to managers in the function of internal counsellors.
Duration: 2 days (20 hours)
Application deadline: 20 days before the trainings begin.
Managing Negotiations
Negotiations with strategy
Has it ever happened to you that you failed to to represent your interest or you often found yourself in a defensive position? Have you ever missed the vocabulary to handle situations moderately and to argue?
If the answer is yes, take this opportunity to widen your toolkit and practice negotiation skills to achieve more attractive solutions in foreign language environment.
During the training you learn to analyze your own position and identify the interests and preferences of your negotiating partner. Build your strategy and learn to react more effectively to arguments and needs.
Goals:
- mutual respect of negotiating parties
- adapting to different negotiating styles
- the importance of personal contacts/relations
- techniques of arguing and persuasion
- setting goals and building strategy
Recommended for:
Everyone who finds it important to state their point of view convincingly during a negotiation and reach effecive deals/agreements/contracts
Why to participate on the training:
- by attending this training the participants will be able to define their own goals and build their own strategy
- participants will be able to argue more effectively
- participants will be able to influence/control the proccess of the negotiation
- to carry out more effective negotiations
- to apply tactical thinking
- to acchieve better results by applying the knowledge acquired during the training
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Effective Project Work / Successful Teamwork
Carrying out projects in teams
Following the selection of proper experts the success of a project depends on the efficiency level of participants’ collaboration. In case of complex projects the emerging obstacles are even more common. People from geographical distances, experts of different fields have to understand each other and by mutual work support they have to achieve common goals within given time limits.
Project work inclines all participants to learn different aspects and to understand work cultures as well as to ensure adequate information flow.
What the training provides You:
- basic (communication)toolkit for the successful execution of international projects
- participants can develop and test their skills in simulation activities
Recommended for:
This training is for leaders or teams who are facing a project and want to get a comprehensive view on how projects operate.
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Effective Customer Care
Find common ground and satisfy your customers’ needs
In the eyes of customers the most important representatives of a company are the staff they are in contact with, and their individual skills are key factors of customer contentedness. Undertanding the customers and detection of real cause of problems are inevitable for high quality customer service.
What the training provides You:
- advantages of high quality services
- customer expectations and contentedness
- the role of perception
- relations between personality styles and customer types
- problem-solving
- handling/dealing with difficult customers
Recommended for:
Colleagues from the field of customer service and communication, employees of service providing companies and enterpreneurs who want to widen the scope of their skills.
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Managing Conflicts
Getting beyond conflicts
With deeper understaning of worplace conflicts finding solutions becomes easier. Situations can be avoided by widening the scope of knowledge, by understanding the proccesses and you can create/realize a more productive working environment.
During the training activities and tasks serve you to develop your own skills of managing and solving conflicts.
What can you get from the training?
- a toolkit for preventing conflict situation and solving conflicts
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Creative Problem-solving and Decision Making
Change processes and do not expect the same
We are constantly evaluating, adjusting again and again to make the best out of our opportunities. Analytical decission making processes are usually conscious and rational. Though we often miss to make the most of our creative competencies by which our scope of choices can be expanded, therefore, enabling us to find novel solutions. By the combined use of the two types of thinking new solutions can be discovered and better results can be achieved.
What the training provides You:
- new tools for revealing problems and improving the efficiency of solutions
- means for expanding the scope of opportunities and fresh ideas to be manifested
Recommended for:
All who want to develop in this field.
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Relation Management
Boost your Skills
People are interconnected within or without borders developing their real or virtual networks in order to deploy their most precious trasure in case of necessity: their personal relationships.
Building personal and public relations is not only a question of opportunity, but can also be the result o fan intention. One can say he/she is not that type of a person making contacts easily – but let’s admit no expert or professional exists without interrelations, just as well as no leader or businesperson cooperates with a partner they do not know.
What the training provides You:
- A toolkit that helps you improve the quality and increase the quantity of your business contacts
- experiencing how to use explore your existing relations with the purpose of advancing in questions wich you consider high priority
Recommended for:
All who want to develop their busines relations and contacts.
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
Supervisors
The direct link between management and workforce
Supervisory leadership is a very complex task: to represent management and the company, to organize his/her department and employees, to visualize future impacts and needs, and to energize the employees to get their tasks done and supervise their work ensuring that the productivity and quality standards are met.
Often, employees are promoted to supervision because of their strong technical expertise -- expertise in building a product or providing a service. Suddenly, the new supervisor is now charged with a whole new range of responsibilities, many of which have little to do with technical expertise. This position often involves a great deal of paperwork and people. Although paperwork is usually the most tedious, it’s often the most predictable. People aren’t predictable. They have moods, illnesses, career expectations, crises in their family lives, etc.
The supervisor’s technical expertise is often useless when it comes to supervising people. It involves teaching, motivating, correcting, inspiring, coaching and improving the work of your individual employees. In addition, the supervisor must create a healthy and positive work ‘culture’ based on trust, active participation, involvement, commitment, collaboration and innovation
What can you get from the training?
- This training will provide skills and tools to help participants to cope with this multi-tasked position.
Recommended for:
Everyone who need to strengthen their knowledge and skills in the above mentioned areas.
Duration: 2 + 2 + 2 days (50 hours)
Application deadline: 20 days before the trainings begin.
Mission - Intensive Leadership Training
Mission Possible: preparation for the new task
Leaders need new skills and knowledge to overcome new tasks. This intensive training spanning over a one month period prepares participants for an improved performance in three training modules. Trainers can track participants’ development from week to week, analysing their performance and the members of the training-team work individually as well as in groups stimulating eachother.
Participants are confronted with numerous tasks and problems to be solved in a short time span, they try many leadership situations and can gain valuable experiences and feedback. The language of the training is English therefore participants’ language competencies and communication skills will develop intensively, too.
What the training provides You:
- new, experience based learning methods for solving leadership tasks
- becoming aware of own leadership skills and defining individual progress plan
Recommended for:
Newly appointed managers or leaders with promotion prospects and middle managers who have to fulfill the commitments of multinational company standards or teams.
Duration: 2 + 2 + 2 days (all-together 6 days, 50 hours)
Application deadline: 20 days before the trainings begin.
Leadership Skills
Developing leadership skills
It is expected from leaders to perform well even under stress and to cope with most diverse situations. Therefore our Leadership Training focuses on such competencies and skills by which the participants can increase their efficiency in cordinating their teams, they will improve their performance and become able to handle pressure more easily. The language of the training is English, thus, participants’ language competencies and communication skills will be developed intensively, too.
What the training provides You:
Tools for practical use and methods for more efficient organisation of work procedures
Recommended for:
All newly appointed or active leaders who want to develop their leadership skills
Duration: 2 + 1 days (24 hours)
Application deadline: 20 days before the trainings begin.
China: Intercultural Communication
Ni Hao China!
Getting into contact with Chinese people is more and more often the case resulting from the super-power position achieved by China in worldwide economy. Developing longterm business relations has many unforseeable difficulties due to different cultural standards and values, language obstacles and geographical distances. This training offers you a deeper insight into the Chinese way of thinking and operation of business culture, and some useful tips on how to establish strong fundations with Chinese partners.
What the training provides You:
- preparation for establishing business relations with Chinese
- ability to contrast your culture with others by identifying similarities and differences
- methods of establishing personal contact
- understanding deviations in communication and minimizing the risk of misunderstandings
Recommended for:
All who collaborate with Chinese people or are expected to do so in the near future.
Why to participate on the training:
- You will learn to identify the features rooted in Chinese culture and to interpret them adequately
- You will manage to draw a parallel between your culture and Chinese culture
- You will be able to form clearer and more understandable messages
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
European International Communication
Networking with EU countries
By the resolution of borders the differences in values and thinking have not disappeared, in fact this is when they really came into the limelight. This training gives comprehensive knowledge on the colourful cultures of Europe and on actual economic and business values. The training focuses more dominantly on 8 EU countries (Italy, Germany, Check Republic, Poland, France, Spain, Great Britain and Finnland)
Becoming acquainted with countries and national characteristics can contribute to a better understanding of foreign partners and colleagues, also it can facilitate the progression of negotiations and projects.
What the training provides You:
- practical hints for establishing quality business contacts
- learning about cultural differences
- developing the right strategy for successful cooperation
Recommended for:
Everyone who is in partnership with companies operating in EU countries or expected to do so in the near future, who participates in organizing international programmes and coonferences, or contributes to EU projects spannig over national frontiers.
Why to participate on the training:
- You will become able to identify and interpret the elements of European culture
- You will be able to shape and improve your international business relationships consciously in possession of these faculties.
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Hungarian Intercultural Communication for Foreigners
Hello Hungary!
Our training offers a comprehensive overview of Hungarian society and state of economy. With the help of our training Hungarian Intercultural Communication for Foreigners you will obtain a better understanding of the point of your Hungarian business contacts, project-teams or colleagues and you will develop the capability to decode cultural differences. In possession of this new knowledge it will become easier to reach consensus in difficult situations and develop stable business relations more efficiently.
Primarilly for foreigners staying in Hungary, or for visitors with Hungarian business contacts the training wants to back up the process of getting over challenges rooted in cultural differences or obstructed flow of communication.
What the training provides You:
- Preparation for establishing and maintaining contact with Hungarian partners
- Tips and strategies for networking with Hungarians and generating new partnerships
- Review of possible pitfalls
Why to participate on the training:
- You will be able to recognize elements of Hungarian cultural background and to decode them adequately
- You will be able to contrast these elements with your own cultural background and draw the right conclusions
- It will become easier for you to tailor-make your messages and to adjust your communication to Hungarian standards
Recommended for:
For all who work with Hungarians, have Hungarian business contacts or plans to establish Hungarian partnerships in the near future.
Duration: 2 days (16 + 4 hours)
Application deadline: 20 days before the trainings begin.
Intellego - Intensive Language Training
Our training generates a significant development for busy people who are working to tight deadlines, but want to assert themselves in workplace situations and be prepared to represent their company properly in a foreign language environment.
This language development package offers the most intensive solution both in time and methodology. Participants develop their foreign language skills embedded in authentic situations with the assistance of well prepared professionals.
What the training provides You:
- refreshment and widening of language knowledge
- development of language skills focused on business use
Recommended for:
All who want to develop their foreign language knowledge and business communication skills with a tight deadline.
Duration: 2 + 2 + 2 days (50 hours)
